Category: FAQs


  • Switching my Policy There are two common Policies in Bigo – Policy 5 and Policy 6. Policy 5 has the regular requirements of hours and beans quota. However, Policy 6 has additional requirements on PK, Combat Points, and Community Posts. Consult with your respective managers to discuss about these. When can I switch Policy? Bigo…

  • PEAK Email Address As part of the PEAK Entertainment PH, you can have own official email address with username@peakentertainmentph.com. With this email, you can use for official correspondence to brands and other potential collaborators. You can request this to your managers and admins. Accessing your PEAK Email Address You can access your email for the…

  • Getting to know the PEAK Members There are different types of members in our family. HostS Our official hosts can be distinguished by this mountain emoji. They can be our homegrown hosts (agency hosts) or family. Supporters The SUPPORTERS are the most engaged users in the livestream. They show support by tapping the screen, commenting,…

  • Bigo Name and Bigo ID Your Bigo Name and your Bigo ID are important for discoverability and recall inside the app. Your name and ID should be unique enough for users to recognize you and your livestreams. Changing your Bigo ID and Bigo Name

  • Withdrawing your beans You can cash out your beans to cash any time in app using the following steps. First, click exchange rewards on your Bigo wallet. Next, key in your payment password. Input the dollar amount you want to cash out. You can select exchange all. Set up the cashout method. Where can I…

  • How to be a Bigo host? You need to be at least 18 years old to be an official Bigo host. You need to have a valid ID to prove that. A valid ID will be uploaded during the signing process. What devices should I have to start? To start your Bigo career, all you…

  • How to earn in Bigo?

    Earning in Bigo It’s easy to earn in Bigo. Bigo users can send gifts on your livestream or tips to your videos posted on your profile. These gifts can be converted to cash. There are two ways to earn in Bigo: 1. Converting Beans to Cash All gifts sent to your livestream will be converted…

  • Joining PEAK Entertainment PH Family Any hosts and supporters are open to join PEAK Entertainment PH on Bigo. To join, please follow the following steps: Look for any PEAK members Click the PEAK Entertainment Badge on their profiles. Joining the Family Prestige Click the + Join.

  • Host Verification in Bigo Host verification is employed to confirm the host’s identity by uploading his/her ID and taking a selfie with it. This process is entirely safe and will only be seen by Bigo admins. To ensure your data is safe and secure, upload your documents to the Creator Center as indicated in the…

  • Accepting the Invitation This is a two-step process: (1) checking the messages from the recruiters and (2) clicking the button to accept. Step 1 Reading the message from the recruiters Step 2 Clicking the Accept the Invitation button